Magda Nicole Posada
Ross Dress for Less
Laredo,TX
4
years of professional experience
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance operational efficiency through effective multitasking and clear communication. Bilingual with a strong attention to detail, committed to maintaining health code compliance and delivering exceptional hospitality service.
Work History
Crew Member
1 Year 2 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated kitchen equipment to prepare food items consistently following safety and quality standards.
- Maintained cleanliness and organization in dining and food preparation areas to ensure compliance with health regulations.
- Collaborated with team members to streamline workflows, enhancing overall service speed during peak hours.
- Assisted in training new crew members, sharing best practices for customer interaction and operational procedures.
- Adhered to company policies and procedures, ensuring consistent delivery of brand standards across all customer interactions.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Stock Room Associate
3 Years 10 Months- Received and processed incoming merchandise, ensuring proper documentation and placement.
- Collaborated with team to maintain a clean, safe, and efficient work environment.
- Conducted regular inventory audits to verify stock accuracy and identify discrepancies.
- Assisted in training new associates on stock room procedures and safety protocols.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
Education
Medical Assistance
GED
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Cash handling
Attention to detail
Verbal and written communication
Heavy lifting
Safety
Hospitality service expertise
Bilingual
Timeline
Crew Member
McDonald's
06.2025 - CurrentRead More
Stock Room Associate
Ross Dress for Less
10.2022 - CurrentRead More
Health Career Institute of Laredo
Medical Assistance
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Laredo Job Corps
GED
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