Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Demos

Center Line

Summary

Proactive and guest-oriented server with extensive experience at P.F. Chang's Bistro, excelling in hospitality service expertise and POS operation. Demonstrated ability to enhance customer dining experiences through expert food and beverage pairings and engaging service, fostering warm relationships and ensuring high satisfaction. Skilled in team support and efficient in high-volume settings, consistently contributing to positive dining atmospheres.

Overview

8
8
years of professional experience

Work History

Server

P.F. Chang's Bistro
11.2022 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Brio Tuscan Grille
03.2017 - 05.2021
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

Warren Mott High School
Warren, MI
04-2014

Skills

  • Daily specials memorization
  • Team member support
  • Guest engagement
  • Food and beverage pairings
  • High volume dining
  • Food safety
  • Beverage preparation
  • Hospitality service expertise
  • POS operation

Timeline

Server

P.F. Chang's Bistro
11.2022 - Current

Server

Brio Tuscan Grille
03.2017 - 05.2021

High School Diploma -

Warren Mott High School
Maggie Demos