Architecture, Gardening, DND, and all things Lord of the Rings
Maggie McMains
San Antonio,TX
Summary
Compassionate animal care specialist skilled in providing exceptional care and ensuring well-being of various species. Proven track record in maintaining clean and safe environments, administering medications, and assisting with veterinary procedures. Strong focus on team collaboration and adaptability, consistently achieving positive outcomes. Effective communicator with expertise in animal behavior, nutrition, and handling.
Overview
9
9
years of professional experience
Work History
Animal Care Specialist
San Antonio Zoo
San Antonio, TX
09.2021 - Current
- Engaged guests through informative and constructive communication to enhance their experience.
- Monitored environments to maintain safety standards for both guests and animals.
- Administer appropriate medical care, enrichment, training, and habitat maintenance for up to 30 different species.
- Developed and maintained detailed records of medical histories, dietary needs, and behavioral observations for accurate tracking of animal care.
Kangaroo/Giraffe Specialist and Educator
San Antonio Zoo
San Antonio, TX
09.2019 - 02.2021
- Oversaw guest experiences and delivered informative presentations to up to 150 attendees in the kangaroo yard and giraffe deck.
- Monitored compliance with safety protocols to protect guests and animals during interactions.
- Facilitated comprehensive medical care and enrichment training while ensuring optimal habitat conditions for 25 kangaroos.
- Facilitated collaboration with zoo personnel to ensure precise information distribution and effective utilization of resources in support of conservation education.
Waitress Trainer
Centerpoint
San Marcos, TX
03.2017 - 08.2019
- Conducted comprehensive training to equip new hires with essential skills and knowledge.
- Addressed concerns of dissatisfied guests to improve service quality.
- Delivered exceptional guest experiences through warm greetings, precise order management, and strategic recommendations to enhance satisfaction.
Education
Associates of Science -
Biology
San Antonio College
San Antonio, TXSkills
- Compassion and empathy
- Efficient organization of statistical records
- Strong verbal and written communication
- Effective prioritization skills
Interests
Accomplishments
- "Employee of the Month" (11/2022 - 11/2022) I was chosen for employee of the month due to my consistent time management, cleanliness within habitats, and ability to work constructively with others.
- "Tour Superstar" (05/2023 - 07/2023) This award was created for me after I raised tour reviews by 82% within a year.
Timeline
Animal Care Specialist
San Antonio Zoo
09.2021 - Current
Kangaroo/Giraffe Specialist and Educator
San Antonio Zoo
09.2019 - 02.2021
Waitress Trainer
Centerpoint
03.2017 - 08.2019
Associates of Science -
Biology
San Antonio College