Mahealani Krael

• Assist potential clients, using multi line phone, with building their dream vacation to Hawaii.
• Communicated benefits and information regarding travel insurance with clients and obtained best rates, increasing repeat business
• Improved workplace productivity, effectively coordinating appointment schedules and itineraries and managing accounts and budgets.
• Managed 20 inquiries per day by email, phone or social media.

• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Assisted 30 passengers per day with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.

Worked as a team with all agents to assist management with increasing sales and department policy and procedures.

• Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities