Maia Davis-King
Humble,TX
Summary
Highly motivated customer service professional with 3+ years of experience in both retail and food service environments, excelling at providing customer experiences through active listening, problem solving and maintaining a upbeat and positive demeanor.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Humble, TX
01.2024 - 02.2025
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized store by returning merchandise to proper areas and restocked displays.
- Processed transactions using a point-of-sale system.
- Answered incoming telephone calls to provide store, products and services information.
- Handled returns and exchanges according to company policies.
Server
Olive Garden Restaurant
Brooklyn, NY
06.2023 - 12.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Crew Team Member
Mcdonalds
Brooklyn, NY
01.2022 - 06.2023
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Replenished inventory levels when necessary.
- Processed payments on cash register and counted back bills and change to patrons.
- Performed store opening and closing procedures as directed by management team.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Collaborated with other crew members to complete tasks quickly and efficiently.
Retail Sales Associate
Target
Brooklyn, NY
07.2020 - 02.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
Education
High School Diploma -
New Visions High School
Brooklyn, NY06-2020
Skills
- Listening skills
- Problem-solving
- Friendly and outgoing
- Reliable and punctual
Timeline
Sales Associate
Victoria's Secret & PINK
01.2024 - 02.2025
Server
Olive Garden Restaurant
06.2023 - 12.2023
Crew Team Member
Mcdonalds
01.2022 - 06.2023
Retail Sales Associate
Target
07.2020 - 02.2022
High School Diploma -
New Visions High School
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