Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maiguy Virgile

Hollywood,FL

Summary

Organized Patient Service Representative with 5 plus years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Coordinator

Ultra Home Health Agency
05.2024 - Current
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.

Patient Access Representative

Memorial Physician Group
12.2022 - 05.2024
  • Greeted and assisted patients with check-in procedures.
  • Answered 100 plus incoming calls, scheduled appointments and filed medical records.
  • Verified patient insurance eligibility and entered patient information into system.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Trained new staff on filing, phone etiquette and other office duties.

Medical Assistant

Pediatric Associates
07.2017 - 07.2022
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Medical Assistant Certificate - Medical Assistant

Sheridan Technical College
Hollywood, FL
08-2017

Associate of Arts - Business Administration

Broward College
Pembroke Pines, FL
12-2019

Bachelor of Arts - Health Services Administration

Florida International University
Miami, FL
08-2021

No Degree - Nursing

HCI College
Cypress Creek. FL

Skills

  • Patient confidentiality
  • Office administration
  • Appointment scheduling
  • Electronic records management
  • Patient care and education
  • Insurance verification
  • Healthcare documentation
  • Healthcare operations
  • Skilled in Microsoft office

Certification

  • AHA BLS and First AID
  • Health Science (90hrs)
  • OSHA, HIPPA,

Languages

French
Professional Working
Haitian Creole
Native or Bilingual
Spanish
Limited Working

Timeline

Patient Coordinator

Ultra Home Health Agency
05.2024 - Current

Patient Access Representative

Memorial Physician Group
12.2022 - 05.2024

Medical Assistant

Pediatric Associates
07.2017 - 07.2022

Medical Assistant Certificate - Medical Assistant

Sheridan Technical College

Associate of Arts - Business Administration

Broward College

Bachelor of Arts - Health Services Administration

Florida International University

No Degree - Nursing

HCI College