Makayla Huerta
Winter Garden
Summary
Professional with strong background in leadership and team management, ready to excel in training role. Known for fostering collaboration and delivering results, adapting to changing needs seamlessly. Skilled in strategic planning, problem-solving, and employee development. Reliable and focused on driving team success and organizational growth.
Overview
6
6
years of professional experience
Work History
Manager in Training
Journeys Underground
09.2023 - 09.2024
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
- Assisted with onboarding of new employees by providing training and development resources.
Assistant Manager
Zumiez
09.2022 - 07.2023
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Beauty Advisor
Sally Beauty
12.2021 - 03.2022
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Assistant Teacher
Kiddie Academy
07.2021 - 09.2021
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Sales Associate
Zumiez
09.2020 - 05.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Cashier/Retail Sales Associate
Party City
09.2019 - 11.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Panera Bread
03.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Windermere High School
Windermere, FL05-2020
Skills
- Staff leadership
- Money handling
- Organization and multitasking
- Parent-teacher communication
- Problem-solving skills
- Work ethic and integrity
- Retail sales
- Team motivation
- Listening skills
- Patience and empathy
- Staff training and development
- Customer engagement
- Multi-tasking strength
- Time management skills
- Store maintenance
Timeline
Manager in Training
Journeys Underground
09.2023 - 09.2024
Assistant Manager
Zumiez
09.2022 - 07.2023
Beauty Advisor
Sally Beauty
12.2021 - 03.2022
Assistant Teacher
Kiddie Academy
07.2021 - 09.2021
Sales Associate
Zumiez
09.2020 - 05.2021
Cashier/Retail Sales Associate
Party City
09.2019 - 11.2020
Cashier
Panera Bread
03.2019 - 09.2019
High School Diploma -
Windermere High School
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