Makayla McClendon
Bryan,TX
Summary
Proactive and adaptable, I excelled at Chili's Bar and Grill, mastering online ordering systems and enhancing customer satisfaction through efficient handling of to-go orders. My experience at Chick-fil-A honed my sanitation practices and ability to thrive in fast-paced environments. Known for strong multitasking and quick learning, I consistently improve operational workflows and team dynamics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
To Go Specialist
Chilis's Bar and Grill
10.2022 - 02.2023
- Answered to-go order phone calls, conveyed menu options over telephone, and accurately estimated time of delivery.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Utilized POS system to receive and process food and beverage orders.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
Back of House Team Member
Chick-fil-A
07.2021 - 01.2022
- Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators, and freezers.
- Substituted for or assisted other cooks during emergencies or rush periods.
- Packed food, dishes, utensils, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
- Monitored temperatures of prepared food and cold storage areas.
- Cleaned and sanitized kitchen equipment, utensils, and workstations.
- Adhered to food safety and sanitation protocols to reduce germ spread.
- Checked inventory levels and recorded supply usage on log sheets or in company software.
- Restocked cupboards, refrigerators, and service stations with new food items or supplies.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepared a variety of foods according to exact instructions and recipe specifications.
Education
Bachelor of Science - Public Health
West Texas A&M University
Canyon, TX05-2026
High School Diploma -
James Earl Rudder High School
Bryan, TX05-2022
Skills
- Strong multitasking
- Phone Etiquette
- Quick Learner
- Initiative-taking
- Cleaning procedures
- Sanitation Practices
- Punctual
Timeline
To Go Specialist
Chilis's Bar and Grill
10.2022 - 02.2023
Back of House Team Member
Chick-fil-A
07.2021 - 01.2022
Bachelor of Science - Public Health
West Texas A&M University
High School Diploma -
James Earl Rudder High School
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