Makayla Xiong
Brooklyn Park
Summary
To obtain a level-entry in a customer service position, where I can contribute my knowledge, ability, and skill. I am a highly motivated individual who has a strong commitment to a team.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
05.2025 - 11.2025
- Delivered exceptional customer service by greeting and assisting patrons promptly.
- Adapted quickly to changing tasks in fast-paced environment while maintaining high performance levels.
- Resolved customer inquiries and concerns professionally, contributing to positive dining experiences.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Champlin Park High School
Champlin, MN 05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Accomplishments
B Honor Roll Award (2022-2023)
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
American Sign Language
Limited Working
Timeline
Crew Member
McDonald's
05.2025 - 11.2025
High School Diploma -
Champlin Park High School