Restaurant Shift Manager at Taco Alley with a proven track record in enhancing guest satisfaction through effective complaint resolution and staff training. Skilled in cash handling, sanitation, and performed high maintained food safety.
Work History
Restaurant Shift Manager
Taco Alley | 2024 - Current
Supervised team performance during shifts to ensure operational efficiency.
Trained new staff on customer service standards and food safety protocols.
Resolved customer complaints swiftly, enhancing guest satisfaction and loyalty.
Monitored inventory levels and coordinated restocking efforts to minimize shortages.
Implemented daily cash handling procedures, ensuring accuracy in transactions.
Conducted regular quality checks on food preparation and presentation standards.
Monitored employee food handling, safety and uniform requirements.
Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.