Makenna Arboreen
Henderson,NV
Summary
Highly-motivated 21 year old with desire to take on new challenges. With my education and experience I feel as though I would be an asset to your organization. I am ambitious and committed in creating a positive work environment while prioritizing and valuing the organizations mission.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Inspirada Pediatrics
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected fees, and payments.
- Verified insurances through insurance portals and created charts for new patients.
- Scheduled patients (new and established) over the phone and in person efficiently and effectively.
Sports-Senior Recreation Assistant
City of Henderson Parks & Recreation
05.2022 - 06.2024
- Helped plan, organize, facilitate and promote diverse recreational programs within the sports department.
- Resolved conflicts between participants during recreational activities through active listening techniques and constructive problem solving strategies.
- Oversaw coach recruitment and processing within the youth sports department for all 4 sports seasons a year involving 50+ coaches per season.
Broista
Dutch Bros
11.2022 - 07.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to multi-task and achieve goals.
- Understood and followed oral and written directions in a high-paced environment.
Education
Associate of Arts - Psychology
College of Southern Nevada
Las Vegas, NV05.2023
High School Diploma -
Boulder City High School
Boulder City, NV05.2020
Skills
- Customer and Service-Oriented
- Organized
- Team Player
- Hard-working
- Personable
- Friendly, Positive Attitude
- Effective communicator
- Experience with word, excel, google docs, and different EMR systems
Timeline
Front Desk Receptionist
Inspirada Pediatrics
06.2024 - Current
Broista
Dutch Bros
11.2022 - 07.2023
Sports-Senior Recreation Assistant
City of Henderson Parks & Recreation
05.2022 - 06.2024
Associate of Arts - Psychology
College of Southern Nevada
High School Diploma -
Boulder City High School
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