Makenna Gerkin
Valrico,FL
Summary
Motivated team player with experience in fast-paced environments. Skilled in clear communication, time management, and training new team members. Committed to delivering exceptional dining experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Crew Member
Auntie Anne's Pretzels
Brandon, FL
10.2025 - Current
- Prepared and served pretzel products while adhering to food safety standards.
- Maintained cleanliness and organization of workstations during busy shifts.
- Assisted in managing inventory levels and restocking supplies as needed.
- Provided exceptional customer service, ensuring a positive dining experience.
- Collaborated with team members to meet daily sales targets and goals.
- Engaged in continuous learning about menu items and preparation techniques.
- Adapted quickly to changing priorities in a fast-paced environment.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Durant High School
Plant City, FL05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Attention to detail
- Self-discipline
- Flexible schedule
- Safe food handling
- Basic math
- Verbal and written communication
- Leadership qualities
Languages
English
Native or Bilingual
Timeline
Crew Member
Auntie Anne's Pretzels
10.2025 - Current
High School Diploma -
Durant High School