Work Preference
Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Open To Work

Makenna Gerkin

Auntie Anne's Pretzels
Valrico,FL
Makenna Gerkin

Work Preference

Work Type

Full TimePart Time

Location Preference

On-Site

Location:

Valrico, FL, USBrandon, FLPlant City, FL

Open to relocation:

Yes

Important To Me

Flexible work hours
1
year of professional experience

Motivated team player with experience in fast-paced environments. Skilled in clear communication, time management, and training new team members. Committed to delivering exceptional dining experiences and achieving sales targets.

Work History

Crew Member

10 Months
Auntie Anne's Pretzels | 10.2025 - Current
  • Prepared and served pretzel products while adhering to food safety standards.
  • Maintained cleanliness and organization of workstations during busy shifts.
  • Assisted in managing inventory levels and restocking supplies as needed.
  • Provided exceptional customer service, ensuring a positive dining experience.
  • Collaborated with team members to meet daily sales targets and goals.
  • Engaged in continuous learning about menu items and preparation techniques.
  • Adapted quickly to changing priorities in a fast-paced environment.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Auntie Anne's Manager

2 Months
Chestnut Land | 06.2026 - 08.2026
  • Coordinated team schedules to optimize workflow and meet project deadlines.
  • Implemented process improvements to enhance operational efficiency and reduce bottlenecks.
  • Monitored daily operations, ensuring adherence to company policies and quality standards.
  • Trained new staff on operational procedures and systems for seamless integration into the team.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

High School Diploma

Durant High School | Plant City, FL | 05-2026
  • 5.2 GPA
  • Ranked in Top 12% of class
  • National Honors Society Member
  • Completed AP course in AP Chemistry
  • Relevant Coursework: Culinary
  • Professional Development: Customer Service

Skills

Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Cash handling
Cleaning
Customer engagement
Attention to detail
Self-discipline
Flexible schedule
Safe food handling
Basic math
Verbal and written communication
Leadership qualities

Languages

English
Native or Bilingual

Timeline

Auntie Anne's Manager

Chestnut Land
06.2026 - 08.2026Read More

Crew Member

Auntie Anne's Pretzels
10.2025 - CurrentRead More

Durant High School

High School Diploma
Read More
Makenna Gerkin