Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makenna patterson

vanceboro,NC

Summary

Driven and dynamic Merchandise Associate with a proven track record at TJX Companies, enhancing customer satisfaction and sales through expert store organization and strategic product placement. Excelled in cash management and problem-solving, boosting store efficiency. Known for a friendly and outgoing demeanor, adept at fostering positive customer experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Merchandise Associate

TJX Companies
07.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Optimized store layouts by strategically placing popular items in high visibility areas, drawing customer attention and increasing sales.
  • Created attractive displays to promote items.
  • Aided loss prevention efforts by adhering to company policies and accurately completing transactions at the point of sale system.

Hostess

Persimmons Waterfront Restaurant
06.2023 - 07.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

West Craven High School
Vanceboro, NC
06.2024

Skills

Retail experience

Store Organization

Cash Management

Product Rotation

Sales abilities

Cleaning procedures

POS Software

Store maintenance

Friendly and outgoing

Markdown procedures

Critical Thinking

Problem-Solving

Certification

- OSHA 10-hour General Industry Safety and Health

- Stop the Bleed Certification

- BLS provider certification (CPR and AED)

Timeline

Merchandise Associate

TJX Companies
07.2024 - Current

Hostess

Persimmons Waterfront Restaurant
06.2023 - 07.2024

High School Diploma -

West Craven High School

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Makenna patterson