Makenzie Hart
Lake Forest,CA
Summary
Hardworking Shift Lead gifted at reviewing team tasks to assure quality. Engaging and personable employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Dedicated to providing highest standard of service and creating a warm and welcoming environment for customers. Experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality.
Overview
2
2
years of professional experience
Work History
Shift Lead
Nekter Juice Bar Inc.
03.2023 - Current
- Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained safe working environment by observing safety procedures, policies, and regulations.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Paid Intern
Optimize Financial Inc.
02.2022 - 03.2023
- Interacted with customers by phone, email or in-person to provide information.
- Collaborated in professional team to solve workflow issues.
- Analyzed problems, identified solutions and made decisions.
- Sorted and organized files, spreadsheets and reports
Education
Associate of Arts - Liberal Arts
Saddleback College
Mission Viejo, CA06.2024
High School Diploma -
Independent Learning Academy
San Clemente, CA06.2023
Skills
- Data Analysis
- Account Management
- Customer Service Management
- Creative Problem-Solving
- Motivational Leadership
- Hospitality and Professionalism
- Food Storage Management
- Customer Interaction
- Certified in safe food handling
Timeline
Shift Lead
Nekter Juice Bar Inc.
03.2023 - Current
Paid Intern
Optimize Financial Inc.
02.2022 - 03.2023
Associate of Arts - Liberal Arts
Saddleback College
High School Diploma -
Independent Learning Academy