Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Makenzie Killian

Cape Girardeau,MO

Summary

Driven professional with a track record of fostering sales growth and enhancing customer service at Scooters Coffee Shop. Leveraged training skills and a keen eye for operational efficiency to significantly improve team performance and service quality. Excels in building customer relationships and managing financial transactions with precision.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Scooters Coffee Shop
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Sally's Beauty Supply
02.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Jackson High School
Jackson, MO
05.2020

Skills

Sales growth

Training

Customer Service Skills

Timeline

Assistant Manager

Scooters Coffee Shop
04.2023 - Current

Sales Associate

Sally's Beauty Supply
02.2022 - 03.2023

High School Diploma -

Jackson High School

Similar Profiles

CREATE PROFILE
Makenzie Killian