Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Makyta Poynter

Campbellsville,KY

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

General Manager

PCC Chick-fil-a
Campbellsville, KY
07.2024 - 09.2025
  • Managed daily operations to ensure efficient restaurant performance.
  • Oversaw staff scheduling and training for optimal team productivity.
  • Implemented customer service initiatives to enhance guest satisfaction.
  • Truck ordering
  • Inventory
  • Training
  • Cash handling

Assistant Manager

PCC Chick-fil-a
Campbellsville, Kentucky
09.2022 - 07.2024
  • Assisted in daily operations to ensure efficient service and customer satisfaction.
  • Trained team members on service standards and menu knowledge for improved performance.
  • Managed inventory levels and ordered supplies to maintain optimal stock availability.
  • Cash handling
  • Helped with hiring process
  • Training new employees

Assembly Line Production Worker

CMA Curtis
Lebanon, KY
07.2018 - 04.2020
  • Assembled components following precise specifications and quality standards.
  • Operated machinery to streamline assembly line production processes.
  • Inspected finished products for defects and ensured compliance with quality guidelines.

Education

Associate of Applied Science - Business Management

Miller-Motte Technical College
Wilminton, NC
06.2020 - 12.2022

Adair County High School
Columbia, Ky

Skills

  • Staff training
  • Inventory management
  • Customer service
  • Cash handling
  • Leadership
  • Morale
  • Coaching

Accomplishments

  • When being the General Manager of Chick-fil-a, out of 500 stores we were recognized and received the Guardians of the Brand which is a huge deal. I help lead the store to receiving this award.

Certification

  • Associates of Applied Science Degree, Business Management, December 2022

Timeline

General Manager

PCC Chick-fil-a
07.2024 - 09.2025

Assistant Manager

PCC Chick-fil-a
09.2022 - 07.2024

Associate of Applied Science - Business Management

Miller-Motte Technical College
06.2020 - 12.2022

Assembly Line Production Worker

CMA Curtis
07.2018 - 04.2020

Adair County High School
Makyta Poynter