Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Malachi Johnson

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

2
2
years of professional experience

Work History

Crew Member

Tropical Smoothie
Sanford, NC
03.2026 - Current
  • Provided exceptional customer service by preparing smoothies and ensuring accurate order fulfillment.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
  • Assisted in training new crew members on product preparation and customer service protocols.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Tire Loader

Goodyear Tire & Rubber
Fayetteville, NC
01.2026 - 03.2026
  • Collaborated with team members to streamline loading and unloading processes.

Door-to-Door Sales Representative

DaBella
Fayetteville, NC
11.2025 - 02.2026
  • Collaborated with team members to strategize sales approaches and share best practices for success.
  • Provided feedback on customer needs and preferences to inform product development and marketing strategies.
  • Participated in training sessions to enhance product knowledge and improve overall sales effectiveness.
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Conducted door-to-door sales presentations to educate potential customers on home improvement solutions.
  • Developed and maintained relationships with clients, enhancing customer satisfaction and loyalty.

Sales Associate

Minuteman Foodmart
Vass, NC
06.2025 - 11.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed inventory levels, ensuring products remained stocked and organized on shelves.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to maintain cleanliness and organization of store environment.
  • Developed knowledge of promotions and sales to effectively communicate with customers.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Cashier

McDonald's
Cameron, NC
04.2025 - 11.2025
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Welcomed customers, offering assistance to help find store items.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier

Popeyes® Louisana Kitchen
Cameron, NC
12.2024 - 03.2025
  • Discounted purchases by scanning and redeeming coupons.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Scanned items and checked pricing on cash register for accuracy.

Education

High School Diploma -

Overhills High School
Cameron, NC
05-2025

Skills

  • Customer service
  • Point of sale operation
  • Cash handling
  • Sales promotions
  • Team collaboration
  • Inventory management

Education and Training

I am a HighSchool Graduate and I still retain the information provided from working at all of my previous experiences! 

Timeline

Crew Member

Tropical Smoothie
03.2026 - Current

Tire Loader

Goodyear Tire & Rubber
01.2026 - 03.2026

Door-to-Door Sales Representative

DaBella
11.2025 - 02.2026

Sales Associate

Minuteman Foodmart
06.2025 - 11.2025

Cashier

McDonald's
04.2025 - 11.2025

Cashier

Popeyes® Louisana Kitchen
12.2024 - 03.2025

High School Diploma -

Overhills High School
Malachi Johnson