Malaki Espinoza
San Antonio,TX
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Circle K
08.2023 - 11.2023
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Counted money in drawers at the beginning and end of each shift.
- Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store.
- Redeemed coupons to discount purchases.
Construction Worker
N/A
05.2023 - 08.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in a fast-paced environment while meeting productivity and quality expectations.
- Assisted with successful, time-sensitive renovations of various structures.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Education
High School Diploma -
Southwest High School
San Antonio, TX06.2023
Skills
- Customer Complaint Resolution
- Drawer Management
- Merchandise Restocking
- Customer Service
- Guest Services
- Cash Handling
- Cash Management
- Till Counting
- Creative Thinking
Timeline
Customer Service Cashier
Circle K
08.2023 - 11.2023
Construction Worker
N/A
05.2023 - 08.2023
High School Diploma -
Southwest High School