Malayzha Edison
Houston,TX
Summary
Dynamic Crew Member with proven expertise in customer service and teamwork, honed across roles at Wendys Fast Food, Novrozskys Hamburgers Etc, and Sonic Drive-In. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and communication skills. Skilled in safe food handling and maintaining cleanliness, consistently promoting a positive work environment and achieving high-quality standards.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendys Fast Food
Lumberton, TX
03.2024 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Novrozskys Hamburgers Etc
Silsbee, TX
12.2022 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted other team members to achieve goals.
Crew Member
Sonic Drive-In
Silsbee, TX
04.2022 - 11.2022
- Worked carhop, drive-thru and other areas.
- Took orders, prepared drinks, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Bachelor Of Science - Athletic Training
Texas Southern University
Houston, TXHigh School Diploma -
Silsbee High School
Silsbee, TX05.2024
Associate Of Arts - General Studies
Lamar Institute of Technology
Beaumont, TX05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Safe Food Handling
- Integrity and Honesty
- Flexible Schedule
Timeline
Crew Member
Wendys Fast Food
03.2024 - 07.2024
Crew Member
Novrozskys Hamburgers Etc
12.2022 - 10.2023
Crew Member
Sonic Drive-In
04.2022 - 11.2022
Bachelor Of Science - Athletic Training
Texas Southern University
High School Diploma -
Silsbee High School
Associate Of Arts - General Studies
Lamar Institute of Technology