Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Malcolm T. Lang

Hammond,IN

Summary

A well-rounded, English enthusiast with substantial experience in public health, marketing, management, and professional development. A collection of assets that includes incredible work ethic, versatility, and the ability to encourage people to work to their maximum capacity.

Overview

3
3
years of professional experience

Work History

Area Manager

Amazon Sort Center
01.2022 - Current
  • Worked in the biggest sort center in the region and helped process four-hundred and fifty thousand packages a day
  • Constructed pre-sort plans to ensure a safe and efficient sort for the employees and operations
  • Work diligently in handling operational/administrative affairs.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Evaluated costs against expected market price points and set structures to achieve utilization goals.
  • Conducted training sessions to educate employees on best practices and procedures to increase sufficient frugality.
  • Transformed teams into highly efficient, and adaptable units.

Outreach Executive

Oak Street Health
06.2021 - 11.2021
  • Construct and execute strategic sale tactics to acquire new patients for the company’s quantitative target
  • Grow and sustain leads in a pipeline by maintaining and building connections with communities and prospects
  • Engaged in scheduling doctor visits and meetings with insurance agents
  • Attended stores, churches, and community events to distribute information and express unique values of health systems

Intern

St. Joseph County Department of Health
06.2020 - 08.2020
  • Assisted the staff in providing data analysis and review over infant/maternal mortality in the county
  • Aided in building a partnership with the Black Lives Matter (South Bend) organization by addressing inequities in healthcare access in the community
  • Aided efforts in reducing prevalence and risk of opioid and other drug use through community health education
  • Engaged in contact tracing of COVID-19 patients and occasional symptom check-ups

Education

Bachelor of Arts - English

Wabash College
Crawfordsville, IN
05.2021

Master of Arts - English Education

Grand Canyon University
Phoenix, AZ
07.2023

Skills

  • Staff Training
  • Performance Monitoring and Evaluation
  • Improve Performance
  • Team Advisory
  • Strategic Vision
  • Customer Relationship Management
  • Write Speeches
  • Creative Writing
  • Script Development
  • Story Development
  • Video Editing
  • Unique Content Creation

Affiliations

Chairman, Malcolm X Institute of Black Studies: Promote diversity and inclusion on campus through community-wide events and public discourse; Oversee the committees, delegate duties to corresponding members, and conduct the meetings of the institution; Educate and advocate for unity amongst all students and citizens in the community of Crawfordsville

Timeline

Area Manager

Amazon Sort Center
01.2022 - Current

Outreach Executive

Oak Street Health
06.2021 - 11.2021

Intern

St. Joseph County Department of Health
06.2020 - 08.2020

Bachelor of Arts - English

Wabash College

Master of Arts - English Education

Grand Canyon University

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Malcolm T. Lang