Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malian Harris

Philadelphia,PA

Summary

Experienced phlebotomist with Number years of experience in healthcare settings. Compassionate and professional approach to patient care, ensuring comfort and well-being during blood collection. Proficient in efficient blood specimen collection and accurate processing for analysis. Committed to strict adherence to safety protocols and maintaining a clean, organized work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Appointment Scheduler

Penn Medicine
11.2023 - 02.2024
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Answered phone calls and answered questions from potential customers.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Acted as first point of contact and set appointments for prospective clients.

Phlebotomist

Roxborough Memorial Hospital
04.2023 - 07.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Inpatient Phlebotomy

Penn Medicine: University of Pennsylvania Health System
11.2022 - 02.2023
  • Medical records
  • Empathy and bedside manner Knowledge of blood draw procedures and devices Experience with blood transfusions Detail orientation Ability to identify adverse reactions Collaboration
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Phlebotomist

Phlebotomy Healthcare Llc
06.2019 - 08.2022
  • Completing home draws when ordered by physician Working in patient service centers Collecting labs in residential homes Stabilizing specimens to stabilize for transport to designated lab.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Home Health Aide

Hands From The Heart Home Healthcare Services
12.2016 - 01.2018
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Check patients' pulse, temperature, and respiration
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
  • Accompany clients to doctors' visits or on other trips outside the home, providing transportation, assistance, and companionship.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

Direct Support Professional

NHS Human Services
05.2017 - 10.2017
  • Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities
  • Developed and implemented behavioral management care plans
  • Maintained accurate case management reports
  • Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration
  • Supervised individuals with their Activities of Daily Life
  • Administered daily medications
  • Assisted with day-by-day operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards.
  • Administered medication as directed by physician.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Front Desk Receptionist

Saint Joseph Villa
06.2015 - 02.2016
  • Welcoming patients and visitors, answering the phone, and any inquires or correspondence
  • Coordinating daily administration
  • Scheduling
  • Assisted patients with completing necessary forms and documentation.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

High School Diploma -

MARTIN LUTHER KING HIGH SCHOOL
Philadelphia, PA
06.2016

Skills

  • Remote Work Capabilities
  • Data entry proficiency
  • Patient Scheduling
  • Strong Work Ethic
  • Telephone Etiquette
  • Venipuncture
  • Specimen handling
  • Butterfly needle technique
  • HIPAA Compliance
  • Listening Skills
  • Customer Service
  • Problem-solving skills

Certification

  • CPR FIRST AID-BLS/CPR
  • Phlebotomy Certification

Timeline

Appointment Scheduler

Penn Medicine
11.2023 - 02.2024

Phlebotomist

Roxborough Memorial Hospital
04.2023 - 07.2023

Inpatient Phlebotomy

Penn Medicine: University of Pennsylvania Health System
11.2022 - 02.2023

Phlebotomist

Phlebotomy Healthcare Llc
06.2019 - 08.2022

Direct Support Professional

NHS Human Services
05.2017 - 10.2017

Home Health Aide

Hands From The Heart Home Healthcare Services
12.2016 - 01.2018

Front Desk Receptionist

Saint Joseph Villa
06.2015 - 02.2016

High School Diploma -

MARTIN LUTHER KING HIGH SCHOOL

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