Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malik Alsbrooks

New York,New York

Summary

  • Proficient in Microsoft Word, PowerPoint, and Excel
  • Knowledge of cash handling
  • Excellent organization, time management skills, and customer service
  • Excellent teamwork
  • CPR

Overview

3
3
years of professional experience

Work History

Concierge

G.S.S.
10.2021 - Current
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Communicated with coworkers and managers about completed duties.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Greeted guests with warmth and professionalism for friendly, helpful service.

Kitchen Manager

Chipotle Mexican Grill
10.2021 - 02.2025
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Managed grill station during busy periods, effectively handling multiple orders while maintaining quality standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Innovations Diploma Plus -

Innovation Diploma Plus High School
New York
02.2016

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving

Timeline

Concierge

G.S.S.
10.2021 - Current

Kitchen Manager

Chipotle Mexican Grill
10.2021 - 02.2025

Innovations Diploma Plus -

Innovation Diploma Plus High School
Malik Alsbrooks