Malik Alsbrooks
New York,New York
Summary
- Proficient in Microsoft Word, PowerPoint, and Excel
- Knowledge of cash handling
- Excellent organization, time management skills, and customer service
- Excellent teamwork
- CPR
Overview
3
3
years of professional experience
Work History
Concierge
G.S.S.
10.2021 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Communicated with coworkers and managers about completed duties.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Kitchen Manager
Chipotle Mexican Grill
10.2021 - 02.2025
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Managed grill station during busy periods, effectively handling multiple orders while maintaining quality standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Innovations Diploma Plus -
Innovation Diploma Plus High School
New York02.2016
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Timeline
Concierge
G.S.S.
10.2021 - Current
Kitchen Manager
Chipotle Mexican Grill
10.2021 - 02.2025
Innovations Diploma Plus -
Innovation Diploma Plus High School
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