Malik Bradley
Albany,GA
Summary
Dedicated crew member with a proven track record in delivering exceptional customer service and resolving complaints promptly. Skilled in training new team members and maintaining a clean, organized environment.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Albany, GA
02.2023 - Current
- Assisted in training new crew members on operational procedures and best practices.
- Delivered exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented inventory management techniques to reduce waste and improve stock levels.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Streamlined food preparation processes, contributing to improved service speed and quality.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Science - Animal Science
Fort Valley State University
Fort Valley, GA05.2028
High School Diploma -
Westover Comprehensive High School
Albany, GA05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Taking orders
- Customer engagement
- Cleaning
- Cleaning and sanitizing
- Integrity and honesty
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Interests
- Gym Workouts
- High-Intensity Interval Training
- Team Sports
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- I participate in a variety of outdoor recreational activities
- Running
- Volunteering
- Music
Extracurricular activities
- Football player
Timeline
Crew Member
McDonald's
02.2023 - Current
Bachelor of Science - Animal Science
Fort Valley State University
High School Diploma -
Westover Comprehensive High School