Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malik Fisher

Sammamish

Summary

Dynamic professional with extensive experience in front desk operations at Marriott and Hilton Garden Inn. Proven problem-solver with a strong work ethic, adept at multitasking and enhancing reporting efficiency. Recognized for training staff and implementing process improvements, ensuring exceptional customer satisfaction and operational excellence.

Overview

8
8
years of professional experience

Work History

Night Auditor

Marriott
Seattle, WA
06.2025 - 01.2026
  • Managed night audit functions, ensuring accuracy of financial reports and transactions.
  • Processed guest check-ins and check-outs efficiently during overnight shifts.
  • Reconciled daily revenue reports, identifying discrepancies for resolution.
  • Assisted in maintaining compliance with hotel policies and procedures during night operations.

Night Auditor

Hilton Garden Inn Hotel
Issaquah, WA
02.2023 - 03.2025
  • Trained new staff on night audit protocols and customer service standards.
  • Implemented process improvements for nightly reporting efficiency and accuracy.
  • Resolved guest inquiries and complaints promptly to ensure satisfaction during late hours.

Sales Associate

BMC - Building Materials & Construction Solutions
Issaquah, WA
01.2021 - 05.2023
  • Assisted customers with product selection, providing tailored recommendations based on needs.
  • Maintained accurate inventory levels, ensuring timely restocking of materials and supplies.
  • Processed sales transactions efficiently, utilizing point-of-sale systems to enhance customer experience.
  • Collaborated with team members to achieve daily sales targets and deliver exceptional service.

Shift Manager

Jersey Mike's Subs
Sammamish, WA
01.2020 - 08.2021
  • Supervised daily operations to ensure consistent service quality and customer satisfaction.
  • Trained and mentored new team members on food preparation and safety standards.
  • Managed inventory levels, ordering supplies to maintain optimal stock for peak hours.
  • Implemented efficient workflow processes resulting in reduced wait times during busy periods.

Crew Member

Mcdonalds, PDI FOODS
06.2018 - 08.2019
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, maintaining high food quality standards.
  • Assisted in training new crew members, promoting teamwork and collaboration.
  • Maintained cleanliness and organization of workstations to adhere to health regulations.

Education

High School Diploma -

Skyline
Sammamish, WA

Skills

  • Front desk operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic
  • Adaptibility

Timeline

Night Auditor

Marriott
06.2025 - 01.2026

Night Auditor

Hilton Garden Inn Hotel
02.2023 - 03.2025

Sales Associate

BMC - Building Materials & Construction Solutions
01.2021 - 05.2023

Shift Manager

Jersey Mike's Subs
01.2020 - 08.2021

Crew Member

Mcdonalds, PDI FOODS
06.2018 - 08.2019

High School Diploma -

Skyline
Malik Fisher