Malik James
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server
September in Bangkok
New Haven, CT
08.2021 - 05.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Tia Pol
New York, NY
09.2020 - 08.2021
- Provided excellent customer service to ensure satisfaction.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Set up tables in between patrons to reduce wait times.
Server
Chilis Resturant
San Marcos, TX
08.2015 - 05.2020
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Calculated charges, issued table checks and collected payments from customers.
Delivery Driver
Uber Eats
Houston, TX
05.2013 - 07.2015
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
Master of Arts - Acting
Yale University
New Haven, CT05-2024
Bachelor of Arts - Acting
Texas State University
San Marcos, TX05-2020
Skills
- High-volume dining
- Service prioritization
- Positive and professional
- Guest Engagement
Timeline
Server
September in Bangkok
08.2021 - 05.2024
Server
Tia Pol
09.2020 - 08.2021
Server
Chilis Resturant
08.2015 - 05.2020
Delivery Driver
Uber Eats
05.2013 - 07.2015
Master of Arts - Acting
Yale University
Bachelor of Arts - Acting
Texas State University
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