Malik Young
Coconut Creek,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
Certification
Work History
Customer Service Representative
Panera Bread
05.2022 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Monarch High School
Coconut Creek, FL05.2024
Skills
- Data Collection
- Computer Proficiency
- Microsoft PowerPoint
- Money Handling Abilities
- Attention to Detail
- Scheduling
- Data Entry
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- ACE - Adobe Certified Expert, Photoshop
Timeline
Customer Service Representative
Panera Bread
05.2022 - 09.2022
High School Diploma -
Monarch High School