Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Mallory Pike

Dexter,MI

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Tropical Smoothie Cafe. Proven ability to multitask and maintain high standards of cleanliness while mentoring team members. Recognized for enhancing guest experiences through effective communication and operational efficiency.

Overview

4
4
years of professional experience

Work History

Crew Member

Tropical Smoothie Cafe
03.2024 - 04.2025
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.

Hostess Manager

Aubreespizza
05.2021 - 11.2023
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Fostered a positive work atmosphere, promoting open communication between staff and management.
  • Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
  • Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
  • Mentored hostess team members, fostering professional growth and strong teamwork.
  • Streamlined reservation process for increased efficiency and improved guest experience.
  • Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
  • Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.

Education

No Degree - Design

Dexter High School
Dexter, MI
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning skills
  • Data entry
  • Cash handling
  • Safety compliance

Languages

Spanish
Professional Working

Interests

  • Graphic Design
  • Crafting and DIY Projects
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Interior Design
  • I have a passion for photography and editing photos
  • Acting and Theater
  • Photography
  • Creative Writing
  • Fashion

Timeline

Crew Member

Tropical Smoothie Cafe
03.2024 - 04.2025

Hostess Manager

Aubreespizza
05.2021 - 11.2023

No Degree - Design

Dexter High School

Similar Profiles

CREATE PROFILE