Manana An
Lake Geneva,WI
Summary
Dynamic leader with a proven track record at Co.Ltd “Ekotran,” adept at driving operational efficiency and fostering strategic partnerships. Skilled in operations management and team collaboration, I successfully implemented performance metrics that enhanced service delivery and accountability, while cultivating client relationships that boosted revenue and satisfaction.
Overview
10
10
years of professional experience
Work History
Sales and administration Manager
Tyche Tours GSA Royal Jordanian Airlines
Moscow
07.2007 - 01.2011
- Managed monthly financial closings, developed and implemented sales strategies, analyzed financial reports, utilized accounting software to maintain accurate records of transactions, documented cash, credit, collected and reported monthly income and expenses, tracked funds, deposits.
- Led successful integration of financial systems, reducing financial risks by implementing monitoring mechanisms.
- Managed budgets and participation in promotional campaigns, implementing effective marketing strategies to increase destination visibility, established and maintained partnerships with travel agencies to expand distribution channels for tour packages, negotiated favourable sales agreements and contracts with travel agents, hotels, transportation providers, and other suppliers.
- Led a team of tourism professionals, fostering an environment that promoted growth opportunities.
- Developed strategic partnerships with local businesses and the Ministry of Tourism to promote mutually beneficial tourism initiatives.
- Managed daily operations of the office, maintaining high levels of efficiency and organization including other projects and companies led by RJ executives.
General Director
Co.Ltd “Ekotran”
Moscow, Russia
03.2006 - 05.2007
- Developed effective strategies for business growth, enhanced operational efficiency, increased sales performance through targeted marketing.
- Managed purchasing, customs clearance, sales marketing and customer account operations efficiently, hired and trained personnel.
- Negotiated price, certification, storage, terms of delivery and service with the suppliers and customers.
- Managed complex projects, boosting sales performance through innovative product offerings and optimized supply chain operations to improve inventory management.
- Strengthened customer relationships and handled problematic customers and clients through exceptional service standards, prompt crisis resolution, and maintaining excellent customer service.
Sales Manager
Co.Ltd. Ekotran
Moscow, Ru
11.2003 - 03.2006
- Developed strategic sales plans, analysed market trends to identify new business opportunities and adjust sales strategies accordingly, mentored junior sales staff, enhancing team performance.
- Coordinated promotional campaigns and product visibility, organized regular sales meetings to review progress and set achievable targets for continued success.
- Maintained relationships and negotiated contracts with vendors and customers, ensuring the best pricing and terms for company profitability, organized and attended events and conventions to expand sales opportunities.
- Evaluated competitor product quality and offerings to adapt sales strategies and maintain competitive advantage.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
P.A. to the Vice Rector for scientific work
Moscow State Social University
Moscow
09.2000 - 10.2003
- Managed executive schedules and appointments.
- Collaboration with non profit organisations of Russian Federation and Commitee of women and children, developing projects for financial support of women and children.
- Developing 5 year Demographic plan of Russian Federation.
- Applying for grants, developing projects and submitting all necessary documentation to obtain funding, for a research project.
- Coordinated communication between universities, departments and ministries.
- Organized conferences and university events, coordinating logistics and resources to ensure successful execution.
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Provided research assistance on various projects (mostly women and gender studies).
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Wrote reports, executive summaries and newsletters.
- Developed partnerships with international institutions.
Education
In-progress - Psychology
Moscow State Social University
Losinoostrovskaya 24Skills
Operations management
Human resources management
Innovation management
Problem-solving
Multitasking and organization
Team collaboration
Languages
Russian
Native or Bilingual
Georgian
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales and administration Manager
Tyche Tours GSA Royal Jordanian Airlines
07.2007 - 01.2011
General Director
Co.Ltd “Ekotran”
03.2006 - 05.2007
Sales Manager
Co.Ltd. Ekotran
11.2003 - 03.2006
P.A. to the Vice Rector for scientific work
Moscow State Social University
09.2000 - 10.2003
In-progress - Psychology
Moscow State Social University