Mandoline Stephen
Ogden,UT
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver
Uber
Ogden, Utah
06.2025 - Current
- Safely transport riders while fostering a friendly, professional atmosphere.
- Maintaine service-first mindset by anticipating needs such as climate control and comfort preferences.
- Create welcoming environment for hundreds of unique guests each week through courteous interactions.
- Provide tailored recommendations on local attractions, restaurants, and events to enhance guest experiences.
- Manage logistics for timely pick-ups and drop-offs, assisting guests with luggage and accessibility needs.
- Adapt to high-volume event demands, integrating seamlessly into larger operational processes.
- Maintain vehicle in pristine condition for each ride, ensuring cleanliness and readiness.
Server
The Capital Grille
Salt Lake City, Utah
03.2022 - 02.2025
- Delivered polished multi-course service, ensuring flawless timing and adherence to fine dining standards.
- Maintained extensive knowledge of menu items and wine selections, confidently suggesting pairings to enhance guest experience.
- Anticipated guest needs, personalizing service to elevate luxury dining experiences.
- Collaborated with culinary and service teams to ensure seamless course flow and address special requests.
- Assisted in plating and preparation of starters and salads for efficient kitchen-to-table execution.
- Contributed to successful private dining events by executing precise service standards and maintaining showroom condition.
- Fostered positive work environment through courteous interactions with guests and colleagues, reinforcing restaurant reputation for excellence.
Service Professioal
Olive Garden
American Fork, Utah
03.2017 - 03.2022
- Delivered guest-first service in fast-paced, high-volume environment to ensure welcoming experiences.
- Maintained extensive menu and beverage knowledge, making recommendations to enhance dining experiences.
- Balanced multiple tables and courses, facilitating smooth service through effective communication with culinary staff.
- Assisted team members with plating and food running to optimize meal pacing and exceed expectations.
- Contributed to positive work environment through courteous collaboration with co-workers and managers.
- Upheld cleanliness and presentation standards, ensuring dining areas remained in showroom condition for guests.
Education
Some College (No Degree) - Psychology
Utah Valley University
Orem, UTSkills
- Customer service
- Time management
- Effective communication
- Friendly and outgoing
- Customer rapport
- Attention to detail
Certification
- Utah On-Premise Alcohol Seller-Server Training (Expires 01/11/2026)
Timeline
Driver
Uber
06.2025 - Current
Server
The Capital Grille
03.2022 - 02.2025
Service Professioal
Olive Garden
03.2017 - 03.2022
Some College (No Degree) - Psychology
Utah Valley University