Mandy Hicks

*Collect deposits from 5 different facilities, collect and process insurance payments from mail , insure accuracy of deposits by reconciling to reports and taking deposits to the bank daily.

*Responsible for entering all deposits including all automatic deposits in QuickBooks.

*Responsible for entering invoices to pay for 5 facilities in QuickBooks, insure correct payments and send out payments to vendors weekly.

*Follow up on any questionable invoices to ensure accuracy of payments.

*Responsible for recording payments for rental units and depositing them into the bank.

• Managed daily administrative tasks, ensuring accuracy in patient records and billing procedures.
• Streamlined office operations to enhance workflow efficiency and improve patient scheduling processes.
• Trained new staff on office protocols, promoting adherence to best practices in patient care delivery.
• Coordinated supply inventory management, reducing costs through effective vendor negotiations and procurement strategies.
• Developed and implemented operational policies that improved clinic compliance with healthcare regulations.
• Oversaw technology integration for electronic health records, optimizing data management and reporting accuracy.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.