Summary
Overview
Work History
Education
Skills
References
Timeline
StoreManager

Mandy Woodruff

Greensburg,KY

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

11
11
years of professional experience

Work History

Store Manager

JOANN Fabrics and Crafts
08.2022 - 01.2024
  • Developed strategies to maximize sales and profitability
  • Analyzed financial data to identify areas of improvement
  • Managed inventory tracking and physical inventory counts to minimize loss
  • Trained and mentored associates to teach daily tasks and procedures
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
  • Updated and maintained store signage and displays
  • Preserved product quality by maintaining stockrooms and disposing of damaged items
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Full-Time Key Holder

JOANN Fabrics and Crafts
09.2018 - 07.2022
  • Performed daily cash management duties including deposits, audits
  • Analyzed weekly sales reports to identify trends or issues
  • Implemented loss prevention measures to protect against theft and fraud
  • Assisted customers in locating products throughout store
  • Supported Store Manager in daily operations activities as needed
  • Created promotional displays that increased visibility of merchandise
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory
  • Collaborated with management to determine key tasks and delegate to staff members
  • Partnered with store leadership team to learn and understand management processes and reports.

Inventory Coordinator

JOANN Fabrics and Crafts
04.2015 - 08.2018
  • Coordinated cycle counts to verify accuracy of inventory records
  • Identified discrepancies between actual stock and computer-generated reports
  • Performed daily, weekly, or monthly reconciliations of inventory balances as required by management
  • Unloaded incoming shipments and placed items onto designated pallets or shelves
  • Participated in physical inventory counts to keep information accurate and current
  • Sorted products into categories according to size, type, color., when necessary.

Part-Time Team Member

JOANN Fabrics and Crafts
03.2013 - 03.2015
  • Greeted customers, answered questions and provided assistance with customer inquiries
  • Organized merchandise displays to maximize product visibility and sales potential
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning sales floor
  • Operated cash registers to process payments from customers
  • Participated in training sessions for new employees when needed

Education

Certificate - Medical Assisting

Medical Training College
Baton Rouge, LA
08.2021

Skills

  • Team Development
  • Store Merchandising
  • Operations Management
  • Inventory Management
  • Accurate Cash Handling
  • Multitasking and Organization
  • Team leadership and coaching
  • POS Systems
  • Schedule Management
  • Customer Relations
  • Policies and Procedures
  • Work Planning and Prioritization

References

References available upon request.

Timeline

Store Manager

JOANN Fabrics and Crafts
08.2022 - 01.2024

Full-Time Key Holder

JOANN Fabrics and Crafts
09.2018 - 07.2022

Inventory Coordinator

JOANN Fabrics and Crafts
04.2015 - 08.2018

Part-Time Team Member

JOANN Fabrics and Crafts
03.2013 - 03.2015

Certificate - Medical Assisting

Medical Training College

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