Manny Beraza
Bryan
Overview
18
18
years of professional experience
Work History
General Manager
RNR Tire Express
Bryan
12.2022 - Current
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Delegated work to staff, setting priorities and goals.
- Tracked and replenished inventory to maintain par levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Responsible for daily B2B field marketing and outbound calls.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Investigated customer complaints related to product and service quality or delivery issues.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
General Manager
Rent a Tire
BRYAN
01.2007 - 12.2022
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Delegated work to staff, setting priorities and goals.
- Tracked and replenished inventory to maintain par levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Responsible for daily B2B Field marketing and Outbound calls.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Investigated customer complaints related to product and service quality or delivery issues.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Education
High School Diploma -
A&M Consolidated
College Station, TX05-1989
Skills
- Staff training
- Inventory management
- Operations management
- B2B marketing
- Customer satisfaction
- Performance evaluation
Timeline
General Manager
RNR Tire Express
12.2022 - Current
General Manager
Rent a Tire
01.2007 - 12.2022
High School Diploma -
A&M Consolidated