Manroop Dhillon
Clovis,California
Overview
6
6
years of professional experience
Work History
Cashier
Walgreens
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Online Fulfillment Assistant
Kohl's
10.2020 - 08.2022
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Picked and packed order items.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Crew Member
SUBWAY®Restaurants
01.2018 - 01.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Clovis High School
Clovis, CA05.2019
Skills
- Cash Handling
- Product Restocking
- Payment Processing
- POS Systems
- Customer Service
- Customer Assistance
- Time Management Skills
Languages
Punjabi
Native or Bilingual
Timeline
Cashier
Walgreens
06.2023 - Current
Online Fulfillment Assistant
Kohl's
10.2020 - 08.2022
Crew Member
SUBWAY®Restaurants
01.2018 - 01.2020
High School Diploma -
Clovis High School