Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Special Assignments
Timeline
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Manuel Magana

Tampa,FL

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

25
25
years of professional experience

Work History

General Manager

JW Marriott Clearwater Beach Resort & Residences
Clearwater Beach, FL
04.2024 - 05.2025
  • Oversaw daily operations of luxury resort and residences.
  • Managed all asset's capital investments
  • Achieved Forbes Recommended.
  • $38 MM USD Revenue

Multi Property General Manager

Marriott and Westin Resorts Puerto Vallarta
Puerto Vallarta, Jalisco
02.2020 - 05.2024
  • Managed ownership transition of both resorts.
  • Managed all aspect of operations, sales, pricing and strategy for the resorts
  • Maintained owner relations
  • +700 Rooms combined, 2 Spa's, 14 F&B Outlets
  • $80 MM USD combined Revenues
  • Marriott Hotel of the Year 2022 CALA Region

General Manager

Courtyard Mexico City Airport
Mexico, Mexico
05.2017 - 02.2020
  • Managed all aspects of the Hotel
  • Managed Owner relations
  • $20 MM USD Revenue; 198 Rooms
  • STR Market Leader
  • General Manager of the year 2019

Multi Property Hotel Manager

JW Marriott and Marriott Cancun collection
Cancun, Quintana Roo
04.2004 - 05.2017
  • Held multiple positions Starting as Director of Food & Beverage for Marriott Cancun, Multi Property Dir. F&B; Multi Property Dir. Operations and Hotel Manager
  • Managed all aspects of the operations, F&B, Catering, Spa, Activities, Rooms, Security and Gift Shops.
  • AAA 5 Diamond Award with JW Marriott
  • AAA 4 Diamond award for Gustino Restaurant
  • Hotel of the Year

Director of Food & Beverage

JW Marriott Hotel Miami
Miami, FL
09.2001 - 12.2003
  • Managed all aspects of the F&B operations
  • Held also the Director of Restaurants & Bars position

Director of Restaurants

Renaissance Prague
Prague, Chec Republic
07.2000 - 09.2001
  • Developed Restaurants and Bars Strategy
  • Managed 6 Managers and department heads
  • Maintained Brand performance

Education

Bachelor of Science - Hospitality Management

Universidad De Las Americas
Puebla
12-1996

Skills

  • Operational management
  • Financial analysis
  • Revenue optimization
  • Project management
  • Sales strategy
  • Customer service
  • Owner relations
  • Team leadership
  • Performance metrics
  • Market analysis
  • Crisis management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • 2021 Hotel Of the Year Marriott Puerto Vallarta Resort & Spa
  • 2019 Completed EPP (Executive Pathway Program) Luxury. Marriott Intl.
  • 2019 Leadership Accelerator Ascent
  • 2018 General Manager of the Year
  • 2018 Platinum Circle Award Courtyard Mexico City Airport
  • 2015 Hotel of The Year JW Marriott Cancun Resort & Spa CALA
  • 2014 F&B Innovation Award CALA Region

Special Assignments

  • PROJECT MAX “Revenue Maximization and Cost efficiencies Task Force”Renaissance Santo Domingo Dominican Republic
    Renaissance Sao Paulo, Brazil.
  • JW Marriott Caracas, Venezuela. General Manager Task Force
  • Marriott Frenchman's Reef St. Thomas USVI. F&B Director Task Force
  • Opening .-JW Marriott Hotel Mexico City
    Opening.- Panama Marriott Hotel.
    Opening.- JW Marriott Quito

Timeline

General Manager

JW Marriott Clearwater Beach Resort & Residences
04.2024 - 05.2025

Multi Property General Manager

Marriott and Westin Resorts Puerto Vallarta
02.2020 - 05.2024

General Manager

Courtyard Mexico City Airport
05.2017 - 02.2020

Multi Property Hotel Manager

JW Marriott and Marriott Cancun collection
04.2004 - 05.2017

Director of Food & Beverage

JW Marriott Hotel Miami
09.2001 - 12.2003

Director of Restaurants

Renaissance Prague
07.2000 - 09.2001

Bachelor of Science - Hospitality Management

Universidad De Las Americas