Manuel Mariscal
Los Angeles
Summary
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and the ability to adapt to changing needs. Possesses excellent communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Spectrum
Los Angeles, CA
01.2026 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on sales excellence and product knowledge.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Collaborated with upper management on strategic planning for store initiatives.
Store Specialist
Spectrum
Los Angeles, CA
08.2024 - 12.2025
- Educated customers about product features and benefits to aid in selecting best options for each individual's needs.
- Mastered a Top-down sales approach with customers to maximize every opportunity.
- Built strong client relationships through consistent communication and effective problem solving.
- Demonstrated strong performance in high-pressure situations to meet team objectives. in a fast paced- team environment.
- Supported store management in achieving operational goals through efficient task delegation and teamwork.
Retail Sales Consultant
Cell Shop - AT&T
Los Angeles, CA
04.2024 - 08.2024
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers in selecting products that met their needs and preferences.
- Developed strong relationships with customers, fostering loyalty through personalized service and follow-up communication.
- Maintained up-to-date knowledge of AT&T products, promotions, and services.
- Processed transactions accurately using POS systems, ensuring efficient checkout experiences.
Senior Guest Advisor
GameStop
Inglewood, CA
12.2022 - 05.2024
- Welcomed customers and assessed needs to provide tailored recommendations.
- Upsold additional products and services, contributing to overall revenue growth.
- Processed cash, card, and check transactions accurately to ensure smooth customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Answered questions about store policies and addressed customer concerns.
- Tagged and displayed merchandise to enhance store presentation and ensure inventory was replenished.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked flexible schedule and extra shifts to meet business needs.
Sandwich Artist
Subway
Los Angeles, CA
02.2022 - 04.2022
- Prepared and served hot and cold sandwiches tailored to customer preferences, ensuring satisfaction with each order.
- Guided customers in selecting menu items by offering complementary food suggestions, contributing to informed choices and increased sales.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Maintained clean and organized workplace to ensure compliance with restaurant policies and enhance customer experience.
- Accurately operated cash register to process customer payments.
Education
Associate Degree - Nursing
Santa Monica College
Santa Monica, CA06.2028
High School Diploma - undefined
Middle College High School
Los Angeles, CA06.2022
Skills
- Sales expertise
- Upselling and cross selling
- Inventory management
- Operations
- Team building and leadership
- Employee coaching
- Flexible schedule
Accomplishments
- Consistently exceeded monthly store sales goals across multiple consecutive months.
- Apart of Spectrum Elite Sales Club, recognizing performance among the top 1% of sales specialists company wide.
- Achieved the #1 sales ranking in the district for multiple consecutive months through exceptional sales performance.
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Spectrum
01.2026 - Current
Store Specialist
Spectrum
08.2024 - 12.2025
Retail Sales Consultant
Cell Shop - AT&T
04.2024 - 08.2024
Senior Guest Advisor
GameStop
12.2022 - 05.2024
Sandwich Artist
Subway
02.2022 - 04.2022
High School Diploma - undefined
Middle College High School
Associate Degree - Nursing
Santa Monica College