Manuel Ortiz
El Paso,Texas
Summary
Effective District Sales Manager adept at driving revenue, developing high-performing teams and increasing market share. Leverages 15 years of demonstrated success in managing pricing strategies, customer relationships and product placement. Exceptional problem-solver with high level of organization and attention to detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Sales Manager
Morrison Express
El Paso, TX
11.2023 - Current
- Monitored competition, adjusting pricing strategies accordingly.
- Negotiated contracts with vendors, ensuring favorable terms for the company.
- Developed and implemented strategic sales plans to achieve revenue targets.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Participated in weekly team meetings to discuss goals and strategies.
- Managed a team of sales representatives, driving performance and growth.
- Directed and coordinated products, services and sales activities.
- Established and maintained relationships with key clients and stakeholders.
Account Manager
Expeditors International
El Paso, TX
09.2022 - 11.2023
- Operating as the lead point of contact for all matters on customer accounts
- Answer customer queries and identify new business opportunities among existing customer accounts
- Liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience
- Evaluated client needs and developed tailored solutions to increase positive customer ratings
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Maintained up-to-date knowledge of industry trends and advancements.
Customs Brokerage Supervisor
Expeditors International
01.2017 - 09.2022
- Monitored workflow to improve employee time management and increase productivity
- Solicited customer feedback to identify and improve on areas of weakness
- Evaluated staff performance and provided coaching to address inefficiencies
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Maintained compliance with company policies, objectives, and communication goals.
General Manager
Lavafacil Industrial, Residencial
08.2007 - 12.2016
- Responsible of the management and control of 50+ employees
- Collaborate in the planning of accurate measures for the sales goal
- Administrate all the necessary arrangements both administrative and operation related to personnel
- Organize and distribute the tasks and positions to each member of the team.
- Collaborated with sales team to drive revenue growth.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Industrial Engineer -
Universidad TecMilenio
05.2009
Skills
- Sales territory management
- Sales experience
- Relationship building and management
- Product and service sales
- Customer rapport
- Team Training
- Strategic planning
- Business Development
- Achieved results by working with staff to meet established targets
- Prospecting
- Sales Analysis
Personal Information
Title: Industrial Engineer
Languages
Bilingual (English/Spanish)
Hobbies and Interests
- Sports (Golf, Basketball, Football, Baseball, Soccer)
- Photography
- Road-tripping
Languages
Spanish
Native/ Bilingual
Certification
- Certified Sales Professional (CSP)
- 12/01/2020, Leadership Program (Expeditors)
Timeline
District Sales Manager
Morrison Express
11.2023 - Current
Account Manager
Expeditors International
09.2022 - 11.2023
Customs Brokerage Supervisor
Expeditors International
01.2017 - 09.2022
General Manager
Lavafacil Industrial, Residencial
08.2007 - 12.2016
Industrial Engineer -
Universidad TecMilenio
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