MARÍA ELIZABETH CAPRITI
Miami,FL
Overview
10
10
years of professional experience
Work History
Hostess Manager
SOYA SUSHI BAR
11402 NW 41ST ST #116, DORAL FLORIDA
01.2023 - Current
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
Administrative Assistant
INV FRIGOSUR DSR, CA
LA VICTORIA, VENEZUELA
12.2018 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, make all his transfers, terminations, changes in job classifications and merit increases to main human resources files.
Production Assistant
TROPICAL FILMS
ARAGUA, VENEZUELA
06.2015 - 01.2016
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Journalist
TELEARAGUA
ARAGUA, VENEZUELA
04.2014 - 11.2014
- Wrote, edited and produced stories for Internet and digital channels.
- Researched and gathered information to develop accurate and credible stories.
- Wrote and published articles for leading newspapers and magazines.
- Developed story ideas and conducted interviews with industry experts and celebrities.
Education
Bachelor of Journalism - Journalism
UNIVERSITY BICENTENARIA DE ARAGUA
ARAGUA, VENEZUELA08.2019
Skills
- Table Management
- Marketing Strategies
- Effective Communication
- Brand Representation
Languages
Spanish
Native or Bilingual
English
Limited Working
Italian
Elementary
Portuguese
Elementary
Timeline
Hostess Manager
SOYA SUSHI BAR
01.2023 - Current
Administrative Assistant
INV FRIGOSUR DSR, CA
12.2018 - 01.2023
Production Assistant
TROPICAL FILMS
06.2015 - 01.2016
Journalist
TELEARAGUA
04.2014 - 11.2014
Bachelor of Journalism - Journalism
UNIVERSITY BICENTENARIA DE ARAGUA