Marcella Riportella
Saint Charles,MO
Summary
Dynamic Business Office Manager with extensive experience at Life Care Center of Bridgeton, adept at resolving billing discrepancies and managing collections. Skilled in records management and office workflow planning, I excel in navigating complex insurance systems, ensuring timely payments, and enhancing operational efficiency through effective multitasking and proactive problem-solving.
Overview
5
5
years of professional experience
Work History
Business Office Manager
Life Care Center of Bridgeton
08.2024 - Current
- Census
- Billing
- RFMS Trust account
- Aging
- Work with all insurance HMO PPO PDPM Levels Medicaid and Medicaid
- Following up on insurance claims to make sure they are paying
- Check on pending Medicaid cases
- Work on appeals
- Work on denials
- Collections
Business Office Manager
River Crossing Nursing Home
05.2024 - 07.2024
- Collections
- Aging
- Resident Trust
- Worked with all insurance HMO PPO POS PDPM Work Comp Medicare and Medicaid
- Billing
- Census
- Maintained accurate records of customer accounts and tranactions
Business Office Manager
PACS @ Lakeview in Florissant
05.2023 - 05.2024
- Resolved financial discrepancies and customer billing issues with timely attention
- RFMS Trust
- Census
- Worked with all insurance types PPO POS HMO PDPM LEVELS Medicare and Medicaid
- Billing
- Denials
- Appeals
- Collections
- Aging
Business Office Manager
Tutera Senior Living
08.2020 - 04.2023
- Answered phones promptly and directed calls appropriately
- Resolved financial discrepancies and customer billing issues with timely attention
- Updated reports, managed accounts, and generated reports
- Worked with all insurance types HMO PPO POS PDPM Work Comp Medicare and Medicaid.
- Work on appeals
- Work on denials
- Billing
- Aging
- Great at Multi tasking
Education
Medical Billing And Coding -
St Louis College of Health Careers
Fenton11-2000
Skills
- Records management
- Office management
- Workflow planning
- Electronic medical records
Timeline
Business Office Manager
Life Care Center of Bridgeton
08.2024 - Current
Business Office Manager
River Crossing Nursing Home
05.2024 - 07.2024
Business Office Manager
PACS @ Lakeview in Florissant
05.2023 - 05.2024
Business Office Manager
Tutera Senior Living
08.2020 - 04.2023
Medical Billing And Coding -
St Louis College of Health Careers
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