Marcelo Jenney-Droz
Virginia Beach
Summary
Sales associate with expertise in cash handling and product promotions. Demonstrated success in training new employees and resolving customer issues, leading to increased customer satisfaction. Detail-oriented with strong skills in inventory control and effective communication, fostering teamwork and operational efficiency. Results-driven with a focus on problem resolution and enhancing customer engagement through strategic promotional initiatives.
Overview
4
4
years of professional experience
Work History
Sales Associate
7-eleven
Virginia Beach
04.2021 - 07.2025
- :
- - Trained new employees in register operations, stock procedures, and customer service.
- - Assisted customers with product selection, sizing, and styling for optimal satisfaction.
- - Managed inventory levels, ensuring shelves were consistently stocked.
- - Operated point-of-sale systems promptly for transactions and returns.
- - Maintained store cleanliness, organizing displays to maximize visual appeal.
- - Implemented promotional displays to boost product visibility.
- - Collaborated with team members to streamline store operations.
- - Addressed customer complaints promptly, fostering positive resolutions.
Education
Associate of Applied Science - Computer Science
Tide Water Community College
Virginia Beach, VA08-2025
Skills
- Problem resolution and solving
- Employee training and development
- Cash handling and inventory control
- Verbal and written communication
- Product promotion strategies
- Task prioritization and management
- Sales training and upselling
- Interpersonal skills and relationship building
- Customer engagement and satisfaction
- Sales strategies and teamwork
Affiliations
- community service
Timeline
Sales Associate
7-eleven
04.2021 - 07.2025
Associate of Applied Science - Computer Science
Tide Water Community College
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