Marche Ross
Oglesby,TX
Summary
Highly motivated and committed employee with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring hard work ethic and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Advanced Pain Care
2022.12 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared lab specimens for diagnostic evaluation.
- Documented vital signs and health history for patients in clinic and hospital environments.
Phlebotomist Technician
Waco Family Medicine
2020.11 - 2022.12
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Phlebotomist Technician
UTMB Correctional Care- Crain Unit
2016.07 - 2021.01
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
Medical Receptionist
Coryell Memorial Healthcare System
2014.08 - 2016.07
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Phlebotomist Technician
Clinical Pathology Laboratory
2012.10 - 2014.08
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Hooksett, NH12.2024
Skills
- Data Entry
- Medical Office Administration
- Reliable Team Player
- Complex Problem-Solving
- Patient Management
- Inventory and Supply Management
- Compassionate
- Adaptable
- Dependable
- Detail Oriented
- Team Player
- Organized
Timeline
Medical Assistant
Advanced Pain Care
2022.12 - Current
Phlebotomist Technician
Waco Family Medicine
2020.11 - 2022.12
Phlebotomist Technician
UTMB Correctional Care- Crain Unit
2016.07 - 2021.01
Medical Receptionist
Coryell Memorial Healthcare System
2014.08 - 2016.07
Phlebotomist Technician
Clinical Pathology Laboratory
2012.10 - 2014.08
Bachelor of Arts - Communications
Southern New Hampshire University
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