Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marco Matos

Mastic,NY

Summary

Proven team player and efficient problem-solver, I excelled at my current job by enhancing customer service and streamlining operations. Mastered multitasking to maintain quality, significantly improving customer satisfaction. Skilled in customer service and time management, I fostered team collaboration and trained new members, driving performance and loyalty. Currently, I am seeking a new career change that offers opportunities for growth and advancement in the workforce. I am eager to learn and embrace new challenges.

Overview

1
1
year of professional experience

Work History

Crew Member

Dunkin Dounts
09.2023 - Current

Crew Member

  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Stocked shelves to organize aisles in assigned department.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.

Crew Member

Dairy Queen Grill & Chill
07.2023 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

GED -

Long Island Educational Opportunity Center
Farmingdale, NY
02.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving

Timeline

Crew Member

Dunkin Dounts
09.2023 - Current

Crew Member

Dairy Queen Grill & Chill
07.2023 - 09.2023

GED -

Long Island Educational Opportunity Center
Marco Matos