Marcus Armstrong

West Bloomfield,MI

Summary

Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

years of professional experience

Work History

Real Estate Agent

KW Domain

01.2024 - Current

Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.

Leasing Manager

Houze Living

08.2020 - Current

Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.

Valet Event Manager

Star Trax Events

01.2018 - 03.2020

Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.

Leasing Consultant

RESSCO

02.2015 - 12.2017

Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
Boosted property revenue by skillfully negotiating lease terms and rent increases.
Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.

Education

No Degree - Sports Management

University of Mount Union

Alliance, OH

2014

High School Diploma -

West Bloomfield High School

West Bloomfield, MI

2012

Skills

Notary Public
Business consultant
Lender relations
Innovative marketing strategist

Comparative market analysis
Proficient in Microsoft Office
Client-oriented
Strong organizational skills

Timeline