Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Margaret Lyons

Broomall,PA

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

5
5
years of professional experience

Work History

Office Assistant

Med Metrix
10.2023 - Current
  • Answer and direct phone calls
  • Photocopying, scanning and or uploading documents into various document and/or EMR systems
  • Following Charity Care Approval Procedures
  • Receiving, sorting and distributing mail
  • Mail out insurance and patient correspondence in a timely fashion

PSA

Penn Medicine
10.2021 - 09.2023
  • Answering incoming phone calls; scheduling appointments; greeting patients and family members; and collecting co-payments
  • Registers patients within Epic EMR ensuring all demographic, insurance, and billing information are correct
  • Performs daily insurance verification for next day appointments
  • Contacts patient's for any necessary insurance assistance to guarantee insurance coverage will be provided at the time of the visit
  • Performs reminder calls for appointments
  • Accepts additional responsibilities as requested.

Secretary To The Principal

Upper Darby School District
07.2019 - 08.2021
  • Manages the school's main office and interacts with staff, students, parents, and the community on a regular basis
  • Initiate purchase orders, confirm pricing, and place orders; submit documents to the central office for credit card purchases
  • Receive orders, match packing slip to contents, and record in the computer
  • Monitor budget use by teachers; notify teachers of available money
  • Complete the staff attendance report, submit for administrative review, and submit to payroll
  • Maintain the Principal's calendar; assist the Principal with specific tasks or projects.

Education

Certification In PC Support Technician -

Cittone Institute
Philadelphia, PA

High School Diploma -

West Chester East High School
West Chester, PA
06.2002

Skills

  • Mail Sorting and Distribution
  • Complex Problem-Solving
  • Microsoft Office
  • Medical Terminology
  • Calendar Management
  • Customer Service
  • Attention to Detail
  • Organizing and Categorizing
  • Database entry

Software

Microsoft Excel

EMR

EPIC

Cerner

Timeline

Office Assistant

Med Metrix
10.2023 - Current

PSA

Penn Medicine
10.2021 - 09.2023

Secretary To The Principal

Upper Darby School District
07.2019 - 08.2021

Certification In PC Support Technician -

Cittone Institute

High School Diploma -

West Chester East High School

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Margaret Lyons