Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Margaret Martin

Quincy,MA

Summary

Dynamic administrative professional with experience at Capital Analysts New England, excelling in data entry and document management. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in Microsoft Excel and adept at multitasking, ensuring efficient operations while maintaining confidentiality and accuracy in all tasks.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Capital Analysts New England
Braintree, MA
10.2024 - Current
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Handled confidential documents in an organized fashion according to established protocol.

Parking Attendant

Granite Links Golf Club
Quincy, MA
08.2019 - 05.2023
  • Resolved customer complaints in a professional manner while following established guidelines.
  • Directed traffic flow within the lot as needed to maintain safety and orderliness.
  • Observed safety protocols at all times while performing job duties.
  • Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
  • Cleaned parking lot regularly by removing trash and cleaning up spills.

Waitress

Victory Point Cafe
Quincy, MA
05.2022 - 10.2022
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided accurate change for cash transactions using a cash register system.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Bussed tables as needed during peak hours.
  • Processed payments accurately using cash registers or POS systems.
  • Served alcoholic beverages responsibly in accordance with state laws.

Education

Bachelor of Science - Communications

Merrimack College
North Andover, MA
05-2024

High School Diploma -

Quincy High School
Quincy
05-2020

Skills

  • Microsoft Excel
  • Data entry
  • Filing systems
  • Confidential document handling
  • Customer service
  • Communication skills
  • Time management
  • Multi-task management
  • Multitasking and prioritization
  • Typing proficiency
  • Document preparation
  • Database entry

Affiliations

  • 7/2017 - Beyond Sunday Missions - Mexico ME
  • Participated in a humanitarian mission trip focused on rebuilding homes for families in underserved communities
  • Helped improve living conditions for multiple families, directly impacting community well-being.
  • Strengthened leadership, resilience, and service-oriented mindset through hands-on work and cultural immersion.

References

References available upon request.

Timeline

Administrative Assistant

Capital Analysts New England
10.2024 - Current

Waitress

Victory Point Cafe
05.2022 - 10.2022

Parking Attendant

Granite Links Golf Club
08.2019 - 05.2023

Bachelor of Science - Communications

Merrimack College

High School Diploma -

Quincy High School

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