Margaret Staltare
Central Islip,NY
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule
Results-driven professional with strong experience in store operations, time management, and team coordination. Skilled at efficiently completing daily tasks, maintaining smooth store workflows, and driving performance to meet company goals. Ready to take on the responsibilities of an Emerging Store Manager at Walgreens.
Overview
20
20
years of professional experience
Work History
Shift Lead Manager
Walgreens
Islandia, New York
09.2022 - Current
- Trained and mentored new team members on policies and procedures.
- Managed inventory levels and ensured stock availability on shelves.
- Handled customer inquiries and resolved issues effectively and professionally.
- Implemented store promotions and ensured compliance with company standards.
- Coordinated with vendors to maintain product quality and timely deliveries.
- Conducted regular safety audits to ensure compliance with health regulations.
- Monitored employee performance and provided constructive feedback for improvement.
- Trained new employees on procedures, policies, and job functions.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Assisted in the development of short-term goals for each shift.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Shift Supervisor
CVS Pharmacy
Selden, New York
05.2019 - 12.2022
- Supervised daily store operations and ensured adherence to company policies.
- Trained and mentored staff on customer service and operational procedures.
- Managed inventory levels and coordinated shipments for efficient stock management.
- Resolved customer issues promptly to enhance satisfaction and loyalty.
- Scheduled employee shifts to optimize coverage during peak hours.
- Implemented promotional displays to drive sales and improve customer engagement.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
Acting store manager
CVS Pharmacy
Selden, Ny
06.2021 - 09.2021
- Managed daily operations and staff scheduling for a busy retail environment.
- Oversaw inventory control and stock management to ensure product availability.
- Trained and mentored team members on customer service best practices.
- Conducted regular performance evaluations to support employee development.
- Implemented visual merchandising strategies to enhance store presentation.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Department Manager
Walmart
Centereach, New York
08.2014 - 07.2018
- Managed daily operations of department to ensure efficient workflow.
- Oversaw inventory management to maintain product availability and organization.
- Coordinated with other departments to enhance customer service initiatives.
- Implemented merchandising strategies to optimize product presentation and sales.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Handled shift overstock, restocking, and inventory control.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Lead Pharmacy Technician
Walmart
Centereach, Ny
03.2006 - 07.2016
- Supervised daily pharmacy operations and workflow management.
- Trained and mentored pharmacy staff on best practices.
- Ensured compliance with safety regulations and pharmacy policies.
- Provided exceptional customer service to patients and healthcare providers.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
Education
Associate of Arts -
Suffolk County Community College
Selden, NY05-2008
Skills
- Employee training
- Inventory management
- Customer service
- Merchandising strategies
- Staff scheduling
- Performance evaluation
- Conflict resolution
- Team leadership
- Sales analysis
- Effective communication
- Time management
- Problem solving
- Rules enforcement
- Workplace safety
- Operations management
- Delegating work
- Inventory control
- Schedule oversight
- Mentoring and coaching
- Staff development
- Accurate money handling
- Customer service focus
References
References available upon request.
Timeline
Shift Lead Manager
Walgreens
09.2022 - Current
Acting store manager
CVS Pharmacy
06.2021 - 09.2021
Shift Supervisor
CVS Pharmacy
05.2019 - 12.2022
Department Manager
Walmart
08.2014 - 07.2018
Lead Pharmacy Technician
Walmart
03.2006 - 07.2016
Associate of Arts -
Suffolk County Community College