Margarita Martinez
Revere,MA
Summary
Dependable cashier team lead with experience supporting food service and front counter operations. Skilled in cash management, inventory control, and customer service. Known for monitoring cashier performance, balancing registers, and helping maintain smooth daily operations.
Overview
1
1
Language
14
14
years of professional experience
Work History
Cashier Team Lead
Sodexo Company
Cambridge, Massachusetts
03.2001 - 10.2011
- Led cashier team during Sodexo food service shifts to ensure efficient operation.
- Tracked cash drawers and reconciled daily registers.
- Answered customer questions at service counter.
- Followed Sodexo cash handling and service standards.
- Evaluated cashier performance and delivered constructive feedback to enhance service quality.
- Performed daily opening and closing procedures for the register area.
- Coordinated inventory checks and managed supply restocking to maintain optimal stock levels.
- Attended weekly meetings to review promotions and strategies.
Cashier
Dunkin' Donuts
Boston, MA
01.1998 - 03.2001
- Processed cash and card transactions using Dunkin' Donuts point-of-sale system.
- Greeted guests and handled orders at front counter and drive-thru.
- Prepared coffee, donuts, and breakfast items following Dunkin' Donuts standards.
- Balanced register drawers and secured daily cash receipts.
- Restocked cups, lids, napkins, and bakery case supplies throughout shift.
- Cleaned counter areas, dining space, and beverage stations to maintain sanitation.
- Stocked merchandise shelves during shifts to ensure availability for customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Telebachillerato Comunitario
Mexico06-1987
Skills
- Cash handling
- Register reconciliation
- Point of sale
- Cash drawer balancing
- Opening procedures
- Customer service
- Inventory control
Languages
Spanish
Professional
Timeline
Cashier Team Lead
Sodexo Company
03.2001 - 10.2011
Cashier
Dunkin' Donuts
01.1998 - 03.2001
High School Diploma -
Telebachillerato Comunitario