Summary
Overview
Work History
Education
Skills
University Involvement - Activities
Volunteer Experience
Timeline
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Margo Craven

New York,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Crew Member

Trader Joe's
02.2023 - 08.2023
  • Worked as a crew member at Trader Joe's locations in New York City during spring 2023, and Bend, Oregon, during summer 2023
  • Stocked product in all departments of the store, operated machinery, assisted customers with locating products and provided recommendations, worked the cash register and counted tills, performed and later trained new employees on cleaning and closing tasks
  • Helped elderly customers carry their groceries and load them into their vehicle, assisted customers with returns and exchanges, rotated new and old product to ensure customers only purchased fresh, quality product
  • Received a raise and met or exceeded all crew member standards after several months of employment with the company.

Team Member

Elly's Ice Cream
05.2022 - 08.2022
  • Worked with a small but dedicated staff to create delicious homemade desserts for our community, as one of the few staff members for this small, local business
  • Crafted a variety of unique treats both in store and through private catering events (weddings, birthdays, school events, etc.)
  • Learned and eventually trained other employees on opening, closing, and cleaning procedures
  • Worked with and cleaned machinery, mastered necessary safety procedures
  • Collaborated with other businesses that operated in our shared space to create the best possible environment for our guests.

Team Member

Jamba Juice
04.2021 - 10.2021
  • Prepared a variety of smoothies, juices, coffee, and baked goods from an extensive and evolving menu
  • Gained customer service and collaborative skills from working with other staff members
  • Cleaned, organized, and stocked the store daily, prioritizing cleanliness and staying in accordance with all health code requirements
  • Took orders at the cash register and gained extensive menu knowledge in order to give informed customer recommendations
  • Collaborated with fellow staff to find creative ways to engage with customers and create a welcoming environment for both guests and staff.

Education

Bachelor of Arts - Journalism, Film

Fordham University
New York, NY
05.2026

Skills

  • Customer Service
  • Problem-Solving
  • Crew Leadership
  • Clear Communication
  • Analytical thinking
  • Resilience and persistence
  • Organizational skills

University Involvement - Activities

  • Contributing Writer at the Fordham Observer Newspaper
  • Fordham Lincoln Center Dean's List Student

Volunteer Experience

After School Buddies Program, Buckingham Elementary School, Bend, OR, 09/01/19, 03/31/20, Worked with local, at-risk elementary schoolers in need of after school care and tutoring services. Provided nutritious snacks, homework help, and engaging activities, to help young girls develop social and emotional skills.

Timeline

Crew Member

Trader Joe's
02.2023 - 08.2023

Team Member

Elly's Ice Cream
05.2022 - 08.2022

Team Member

Jamba Juice
04.2021 - 10.2021

Bachelor of Arts - Journalism, Film

Fordham University
Margo Craven