Maria Aguilar
Modesto,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Western Dental & Orthodontics
02.2022 - 01.2024
- Organized patient records and database to facilitate information storage anY'd retrieval.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Facilitated communication between patients and various departments and staff.
- Performed as subject matter expert for case management processes.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Branch Manager
Apoyo Financiero Inc
02.2015 - 09.2021
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Designed and maintained financial models to identify and measure risks.
- Consulted customers to boost product sales and services.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Boosted sales and customer loyalty through incentive programs.
Education
High School Diploma -
Thomas Downey High School
Modesto, CASkills
- Creative Problem-Solving
- Reliability and Dedication
- Multi-Line Telephone Systems
- Patient Education
- Patient Registration I
- Insurance Verification
Timeline
Patient Care Coordinator
Western Dental & Orthodontics
02.2022 - 01.2024
Branch Manager
Apoyo Financiero Inc
02.2015 - 09.2021
High School Diploma -
Thomas Downey High School