Summary
Overview
Work History
Education
Skills
Timeline
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Maria Aguinaga

Maria Aguinaga

Allen,Tx

Summary

Dynamic Leasing Consultant with Greystar Property Management, skilled in lead conversion and building rapport. Achieved significant tenant retention through effective communication and problem-solving. Proven ability to train and mentor peers while leveraging interpersonal relations to enhance client satisfaction. Expertise in leasing and sales, ensuring smooth transitions for new tenants. Seeking to leverage my leadership expertise to contribute to an innovative team and continue my professional and personal growth.

Overview

14
14
years of professional experience

Work History

Leasing Consultant

Greystar Property Management
07.2020 - Current
  • Distributed and followed up on tenant renewal notices.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Greeted clients, showed apartments, and prepared leases.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Communicated effectively with owners, residents, and on-site associates.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Planned monthly resident events.
  • Responded to requests and scheduled appointments for property showings.

Retail Sales Associate

AT&T
04.2017 - 02.2019
  • Developed strong rapport with customers and created positive impression of business and relationships through exceptional service.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted on-site product demonstrations highlight features, answer customer questions and redirect concerns towards positive aspects.
  • Worked with sales team to collaboratively reach targets,consistently meeting or exceeding personal quotas.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained 2nd for most sales four months in a row.

Sales Representative

Oportun
11.2014 - 04.2017
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Employed persuasive sales techniques to increase loan applications and overall loan value.
  • Mastered sales fundamentals, client relationship strategy and financial modeling.
  • Supported sales floor, cash wrap and back of house to catalyze daily operations.

Tax Specialist

HR Block
01.2012 - 03.2013
  • Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
  • Maintained thorough and current understanding of applicable tax laws.
  • Reviewed financial statements for accuracy and integrity.
  • Offered clients recommendations to reduce tax liabilities.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Maintained compliance by adhering to current tax laws and regulations.

Education

Business Administration

Brookhaven College
Dallas, TX

Skills

  • Training and mentoring
  • Lead conversion
  • Building rapport
  • Leasing and sales
  • Interpersonal relations
  • Bilingual (Spanish and English)

Timeline

Leasing Consultant

Greystar Property Management
07.2020 - Current

Retail Sales Associate

AT&T
04.2017 - 02.2019

Sales Representative

Oportun
11.2014 - 04.2017

Tax Specialist

HR Block
01.2012 - 03.2013

Business Administration

Brookhaven College

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