Maria Diaz Ramirez
Las Vegas,NV
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Valley Oaks Medical Group
Las Vegas, NV
05.2021 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
Front Desk/Medical Assistant
CIMA Medical Center LLC
Las Vegas, NV
01.2020 - 05.2021
- Roomed the patient's as well as took their vitals, would prepare their charts as well as do any procedures they needed like UA's, and EKG's
- I would perform ear lavage's and give injections when needed
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Completed patient referrals to other medical specialists.
Education
Medical Assistant Certificate - Medical Assisting
PIMA Medical Institute
Las Vegas, NV01.2021
Skills
- Insurance Verification
- Vital Signs
- EKG's
- Injections
- Communication
- Scheduling
- Time Management
- Cleanliness and organization
- Data Entry and Database Software
- Positive Attitude and Energetic
- Telephone Etiquette
- Call Transfer
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Valley Oaks Medical Group
05.2021 - 10.2021
Front Desk/Medical Assistant
CIMA Medical Center LLC
01.2020 - 05.2021
Medical Assistant Certificate - Medical Assisting
PIMA Medical Institute
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